Terms & Conditions

These Terms and Conditions apply to all users accessing or interacting with the digital platforms operated by S. Rays, Inc., also known as Shady Rays, including its websites, mobile applications, retail-related digital services, product ordering systems, loyalty programs, and in-store digital experiences. By engaging with any part of these services, users acknowledge that they have read, understood, and agreed to follow the outlined terms. If a user does not accept these conditions, they are advised to discontinue use of the platforms immediately. Access to these services is restricted to individuals who meet the minimum legal age requirement, which is 18 years or the age of majority in the user’s jurisdiction, whichever is higher. The company retains the right to modify or update these terms at any time, and continued use of the services after changes are published constitutes acceptance of the revised version.

To create and maintain an account, users are required to submit truthful and complete information, including identifying details such as name and email address, along with any additional verification steps that may be necessary for security purposes. Account holders are responsible for maintaining the confidentiality of their login credentials and must not share access with unauthorized individuals. In order to keep an account active, periodic usage is required, and accounts that remain inactive for extended periods may be subject to suspension or closure. The company also reserves the right to take action on accounts that show signs of unauthorized access, suspicious behavior, or potential fraud in order to protect platform integrity.

All materials made available through the services, including written content, visual elements, branding assets, product imagery, and trademarks, are the intellectual property of Shady Rays and are protected by applicable copyright and trademark laws. Users are permitted to view and use this content for personal, non-commercial purposes only. Any reproduction, redistribution, modification, or public display of platform content without prior authorization is strictly prohibited and may result in enforcement actions, including account termination. In cases involving alleged copyright infringement, procedures consistent with applicable legal frameworks may be followed, including removal requests and counter-notice options when appropriate.

Users agree to use the platform in a lawful and responsible manner. Activities such as attempting unauthorized access, distributing harmful software, engaging in deceptive behavior, impersonating others, or using automated systems to manipulate services are strictly prohibited. Participation in promotional or referral-based programs may require accurate information and may be limited to specific regions. Messaging services, including SMS communications, may involve recurring notifications and standard carrier charges, and users retain the ability to opt out at any time.

The company reserves the right to monitor usage patterns, enforce compliance, and restrict or terminate access to services in cases of policy violations. Product availability, pricing, and descriptions are subject to change without prior notice, and slight variations in appearance may occur due to display settings or manufacturing differences. Prescription-related products are provided based on user-submitted information, and the company does not offer medical or professional eye care advice.

Participation in the rewards system allows users to accumulate points through qualifying purchases and approved activities. These points may be exchanged for designated benefits once program requirements are met. Eligibility is generally limited to adult residents within the United States, and each individual is permitted to maintain only one account. Points are calculated based on eligible spending, excluding taxes and additional fees, and are assigned according to predefined tier structures that reflect annual engagement levels. Rewards have no monetary value, cannot be transferred or sold, and may expire after a specified period. The company reserves the right to adjust or discontinue the program and to revoke membership in cases of misuse or abuse.

All services are provided on an “as is” and “as available” basis without guarantees of uninterrupted performance or error-free operation. To the fullest extent permitted by law, liability is limited, and users agree to assume responsibility for their use of the platform. Disputes arising from service use are generally resolved through binding individual arbitration, with limitations on collective legal actions. Users may opt out of arbitration within a defined time period after agreeing to the terms. External links provided on the platform are offered for convenience, and the company is not responsible for third-party content or services. Return, exchange, shipping, and promotional policies are governed by separate guidelines available through official company resources.